These terms set out the rules between you and pk6 for using the platform — your account, deposits via bKash or Bank Transfer, game access, and any support you request. Access depends on your local law and eligible regions; read this before you open or continue using your account.
Account Holder Rules
Payment Terms
Scope & Eligibility
Your Rights
POLICY FOUNDATION
How These Terms Work on pk6
By creating an account on pk6, you confirm that you have read and accepted these terms in full. They govern every interaction you have with the platform — browsing the catalog, placing activity, depositing funds, and contacting support. We may update these terms when our services change; we will note the revision date at the top of this page, and continued use of your account after that date means you accept the revised version. Where local law in Bangladesh or your eligible region requires a specific reading of any clause, that reading applies. These terms do not override any right you hold under applicable consumer or financial regulation. Your account wallet — including balances associated with bKash deposits or Bank Transfer transactions — is subject to these terms at all times. If any section of these terms conflicts with a separately issued policy notice we have published, the more specific notice governs that subject. We aim to keep this document plain and direct so you know exactly what applies to your use of pk6. Questions about interpretation should be directed to our support team before you proceed, not after a dispute arises.
bKash Deposits
Funds deposited via bKash are held in your account wallet under these terms. Transaction limits and processing steps are shown at the deposit screen.
Bank Transfer
Bank Transfer transactions are subject to the confirmation steps shown in your account. Reference numbers displayed at checkout are your record of each transfer.
Account Wallet
Your wallet balance reflects confirmed deposits only. Pending transactions are visible in the account statement section until they clear.
Revision Notice
We publish the effective date of the current version at the top of this page. Check it whenever you have a question about a recent change to our terms.
COVERAGE BOUNDARIES
What These Terms Cover and What They Do Not
Not every part of your pk6 experience falls under this single document. Understanding the scope helps you know where to look when a specific question comes up — and when a separate policy or third-party agreement applies instead.
Account Access
Login credentials, account creation, verification steps, and session security are all covered. Any action taken through your account — including by someone you share access with — falls under these terms.
Transactions
Deposits, withdrawals, and wallet transfers using bKash or Bank Transfer are governed here. Processing timelines and limits are displayed in your account at the point of each transaction.
Site Content
Games, table titles, studio catalogs from PG Soft, Pragmatic Play, Microgaming, and Spadegaming, and any editorial material on pk6 are covered. We publish what the lobby shows; we do not warrant availability in every region.
Third-Party Services
External sites linked from pk6, payment gateway interfaces operated by your bank or bKash, and any service outside our domain are not covered by these terms. Their own terms and policies apply there.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
These terms are not just obligations — they also set out the practical things you can do. If you need to review your transaction history, update your account details, or raise a question about how a policy clause applies to your situation, there is a clear path for each. Your account statement page shows every confirmed deposit and withdrawal, including the payment method used. To correct personal details — name, contact number, or linked bKash number — go to the profile section of your account and follow the fields shown there; some changes may require identity verification as displayed in that screen. If you believe a charge or transaction does not match what you authorised, raise it with our support team using the contact routes listed on this page. We will review the account record and respond through the same channel. You do not need a separate legal process to ask a question about these terms; support is the first step, and we keep a record of every exchange for reference on both sides.
Review Records
Your full transaction history is available in the account statement section. Every bKash deposit and Bank Transfer is logged with date, amount, and status.
Correct Account Details
Update your contact information or linked payment details via the profile page. Follow the verification steps shown there; not all fields are editable without confirmation.
Raise a Question
If a clause in these terms is unclear, contact support before acting on your own interpretation. We keep the exchange on record for both sides.
Request Support
For any dispute about a transaction or account action, use the support routes below. Cite your account reference and the transaction ID shown in your statement.
POLICY CONTACT ROUTES
How to Reach Us About These Terms
If you have a question about these terms or need to raise a policy matter, use the contact routes published on pk6. We do not accept policy questions through channels not listed here.
Live Chat
Open the chat icon from any page while logged into your account. Cite your account reference number so the agent can pull your record immediately.
Email Support
Send your question to the support address listed in the Help section of your account. Include your registered contact number and a brief description of the policy point you are asking about.
Help Centre
The Help section inside your account covers common terms questions with step-by-step guidance. Check it first — many policy points are answered there without needing to contact the team.
DATA & ACCOUNT SECURITY
How pk6 Handles Your Account Data
We collect only what is needed to operate your account — contact details, payment references, and activity records. None of your bKash account credentials or Bank Transfer details are stored on our servers beyond the reference numbers generated at the point of transaction.
Data Retention
Account records are kept for as long as your account is active and for the period required under applicable law after closure. You can request a summary of what we hold by contacting support.
Cookies
We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie preferences through your browser; disabling all cookies may affect login and navigation.
Account Security
Your login credentials are your responsibility. We will never ask for your password through chat or email. If you suspect unauthorised access, change your password immediately and contact support from the Help section.
Policy Change Requests
To request a correction to data we hold about you, contact support with your account reference and the specific detail you want reviewed. We will confirm the outcome in writing through the same channel.
TERMS FAQ
Common Questions About pk6 Terms
These are the terms questions we get asked most. If yours is not here, contact support through the routes listed above.
Do these terms apply to my bKash deposits?
Yes. Every bKash transaction on your account is governed by these terms. The deposit screen shows the applicable limits and steps. Your account statement records each transaction with a reference number you can use if a question comes up later.
What happens if pk6 updates these terms?
We publish the new effective date at the top of this page. Continuing to use your account after that date means you accept the updated version. If a change affects something material to your account, we aim to communicate it clearly through the account notification area.
Can I use pk6 if I am in Bangladesh?
Access depends on your local law and eligible region. These terms apply to accounts operating in regions where use of the platform is permitted under local regulation. It is your responsibility to confirm that accessing pk6 is lawful in your location before using the service.
How do I dispute a transaction on my account?
Go to the account statement section and note the transaction ID and date. Then contact support via live chat or the email address in the Help section, citing those details. We review the account record and respond through the same channel you used to contact us.
Who owns the content on pk6, like the game catalog?
Game titles available from PG Soft, Pragmatic Play, Microgaming, and Spadegaming are provided under agreements between pk6 and those studios. The content is for personal account use only. Copying, redistributing, or reproducing any part of it is not permitted under these terms.
How do I close my account or request my data?
Contact support through live chat or email with your account reference and the specific request — closure or a data summary. The support team will confirm the steps shown in your account and the expected timeline based on the verification requirements active at that time.