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YOUR DATA MATTERS

pk6 Privacy Policy: How We Handle Your Information

This policy explains exactly what data pk6 collects when you use your account, how we store it and what choices you have over it. Access to our platform depends on your local law and eligible regions.

  • Account data clarity
  • bKash & Bank Transfer context
  • Your access rights explained
  • Contact route for data queries
POLICY POSTURE

What Data pk6 Collects and Why

When you open an account, we collect the details you submit during registration — your name, email address, contact number and the payment method you choose to fund your wallet. For Bangladesh members using bKash or Bank Transfer, we record transaction references tied to your account so your deposit history stays accurate and readable. We also collect device and session data: the browser type, operating system and rough location signal your device sends when you log in. This helps us keep your session consistent whether you switch from a phone to a laptop mid-day. We do not sell your personal data to advertisers. Data we hold is used for account management, transaction records, fraud checks and responding to your support requests. Where we engage third-party processors — for payment routing or platform security — those partners receive only the minimum data needed for their specific function. They do not receive your full account profile. Retention periods follow applicable data standards; when you close your account you may request deletion of non-transactional records through our support route. Availability of all features depends on your local law and eligible regions.

  • bKash transaction reference

  • Bank Transfer record

  • Device session data

  • Account registration details

POLICY BOUNDARIES

Where This Policy Applies

This policy covers data we process directly through pk6. It does not extend to third-party sites linked from our pages or to services outside our account environment. Understanding scope helps you know exactly which data protections apply to your activity here.

  • Account Access

    Any data you submit when logging in, updating your profile or verifying your wallet — including your bKash number or Bank Transfer details — falls inside this policy. We control how that data is stored and who can view it.

  • Transactions

    Payment records generated through your account wallet, including bKash deposits and Bank Transfer entries, are covered. Transaction references are retained for account reconciliation and are accessible through your signed-in history view.

  • Site Content & Browsing

    Session cookies and browsing behaviour on pk6 pages — which game categories you open, how long a session runs — are covered. We use this data to keep the lobby working smoothly across devices, not to build advertising profiles.

  • Third-Party Services

    External sites, payment provider portals you visit independently, or any service outside the pk6 domain are not covered by this policy. Their own privacy terms apply once you leave our environment.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under This Policy

You have practical options for managing your data with us. Start by logging into your account — the profile section shows the personal details we hold on file, and you can correct outdated contact information or a changed phone number directly from there. If a detail is linked to a payment method like bKash, update it in the wallet section and our team will reflect the change on the transaction side within normal processing. For records you cannot edit yourself — such as historical transaction logs — you can raise a formal data query through our support route and we will confirm what is held. If you want to request deletion of non-transactional personal data, that request also goes through the same support channel. We aim to respond to data queries as promptly as our support queue allows; we do not promise a fixed timeline but we do log every request and follow up. Eligibility for certain data rights may depend on your local law and the eligible region your account is registered under.

  • Review Your Records

    Log into your account and open the profile section to see the personal details we hold. Payment method entries — bKash number, Bank Transfer details — appear in the wallet area of your account dashboard.

  • Correct Account Details

    You can update your contact number, email address and linked payment details from inside the account settings. Changes to transaction-linked fields may require a short verification step shown on the settings page.

  • Raise a Data Query

    For records you cannot access or edit directly, contact our support team via the published route. Include your registered email and a brief description of the data in question so we can locate the correct record.

  • Request Data Deletion

    Non-transactional personal data can be flagged for deletion when you close your account. Submit the request through support; applicable law and transaction retention obligations may affect which records we can remove.

PRIVACY CONTACT PATHS

How to Reach Us About This Policy

If this policy raises a question about your account data, the routes below are the ones we actually monitor. Use the channel that matches your query type — account-level issues resolve faster through the account support path than through a general contact form.

  • Account Support

    Open the support section from your signed-in account page. This is the primary route for data queries, correction requests and deletion requests tied to your pk6 account.

  • Email Contact

    For formal written data requests — including queries about what records we hold — send your message to the support email address published on the contact page. Include your registered account email.

  • Live Chat

    For quick clarifying questions about how this policy applies to your account, the live chat widget on the site connects you to our support team during available hours shown in the chat window.

DATA HANDLING DETAIL

How We Protect and Retain Your Data

Our approach to data handling is practical and specific. We store account data on secured infrastructure; access is limited to the team members and systems that need it to process your account or transaction. Cookies on pk6 cover session function and basic analytics — you can manage cookie preferences through your browser settings at any time. We do not use cookies to serve external advertising. Retention works like this: active account data is kept while your account is open; transaction records are held for the period required by applicable financial standards; non-transactional personal data can be flagged for removal once your account is closed, subject to your local law and eligible region rules.

  • Account Security

    Access to your stored data is restricted by account authentication. If you suspect unauthorised access, update your password immediately from the account settings page and contact support through the route published on the site.

  • Cookie Controls

    Session and analytics cookies run on pk6 pages. You can block or delete cookies through your browser settings without losing account access, though some site functions may behave differently depending on your browser configuration.

  • Data Retention

    Transaction records — including bKash deposits and Bank Transfer entries — are held for the period required by applicable standards. Non-transactional profile data can be requested for deletion via support once your account is closed.

  • Policy Updates

    When this policy changes in a material way, we post a notice on the site and update the revision date at the top of this page. Continued use of your account after a notice is posted means you have seen the updated terms.

POLICY FAQ

Privacy Policy Questions Answered

These are the questions we hear most often about how pk6 handles your data. If your question is not covered here, the support routes in the contact section above are the right next step.

What personal data does pk6 collect when I open an account?

We collect your name, email, contact number and the payment details you add to your wallet — such as your bKash number or Bank Transfer account. We also collect device and session data each time you log in, used only for account security and session continuity.

Is my bKash transaction data shared with anyone?

Transaction references tied to your bKash or Bank Transfer activity are shared only with the payment processor handling that specific transaction. They receive the minimum data needed to process and record the payment — nothing more from your full account profile.

Can I see the data pk6 holds on my account?

Yes. Log into your account and open the profile section to review your stored personal details. For transaction history, check the wallet or history area inside your signed-in account. For records you cannot access directly, raise a query through support.

How do I request a correction to my account data?

You can update most contact details directly from account settings. For payment-linked fields such as your bKash number, a short verification step is shown on the settings page. For records you cannot edit yourself, contact support with your registered email and the specific detail to be corrected.

How long does pk6 keep my data after I close my account?

Transaction records are retained for the period required by applicable financial standards — we cannot remove these on request. Non-transactional personal data, such as your contact details, can be flagged for deletion through support. The exact retention period depends on your local law and eligible region.

Does pk6 use cookies and can I turn them off?

We use session and analytics cookies only. You can manage or block cookies through your browser settings at any time. Blocking cookies may affect how certain site functions behave, but it will not lock you out of your account. We do not use cookies to serve external advertising.