Live / Sports
The terms on this page set out how pk6 operates your account, handles your data, and defines what applies when you use our lobby, wallet, or payment rails like bKash and Bank Transfer. Access and eligibility depend on your local law and the region you are connecting from.
pk6 operates under a jurisdiction-dependent framework, which means the rules that apply to your account are shaped by where you access the platform and what your local law permits. We do not make blanket promises about universal availability. If local law in your region restricts access to online casino services, those restrictions take precedence over anything stated here. When you open an account with us, you agree to the terms governing account use, wallet activity, and how your session data is handled. Transactions made through bKash or Bank Transfer are processed subject to those payment providers' own terms alongside ours. We record transaction references in your account history so you can cross-check deposits and withdrawals at any time from the wallet section of your account. Cookies and session identifiers keep your login state active across devices — whether you switch from your phone to a desktop mid-session, that continuity depends on those tokens remaining valid. You can clear them via your browser settings, which will end your current session. We retain account records for as long as your account remains active and for a period after closure as required by applicable policy. If you believe a record is incorrect, the process for raising that is covered in the rights section below.
Understanding the boundary of this policy helps you know where to look when something falls outside it. Four areas are defined below so you can navigate each one clearly.
This policy governs how you open, maintain, and close your pk6 account, including login credentials, identity verification steps shown in your account, and session management across devices like your phone and desktop.
Deposits and withdrawals made via bKash or Bank Transfer fall within this policy for record-keeping and dispute reference purposes. The payment provider's own terms govern processing on their side, separate from ours.
Game content delivered through our lobby — including titles from PG Soft, Pragmatic Play, Microgaming, and Spadegaming — is covered under our content terms. RTP and mechanics information is shown only where the game or provider exposes it directly.
External sites, linked payment portals, and provider platforms operate under their own terms. Once you leave pk6 or interact with a third-party interface, our policy does not extend to those services or their data practices.
Your account gives you a direct path to review and, where applicable, correct the information we hold. From the account settings page, you can view your registered details, check your transaction history against bKash and Bank Transfer records, and update contact information using the fields provided. Changes you submit go through the verification step shown on that page — follow those instructions exactly as displayed rather than contacting support first, since most corrections process faster through the account flow. If something in your record looks wrong and the account page does not offer a way to correct it, raise it through the support route listed in the contact section of this page. We treat correction requests as a priority over general queries. You also have the right to ask what data we hold about you — use the contact form for that request and state clearly what you are asking for. Availability of specific rights may depend on your region and applicable local law.
Open the account history section to see transaction references, login activity, and wallet entries. bKash and Bank Transfer records show the reference number you need if you raise a query with your payment provider.
Use the account settings fields to update your registered name, contact details, or login email. The verification step on that page confirms the change — follow it as shown.
To ask what information we hold about your account, use the contact form and describe what you are requesting. Eligibility for specific data rights depends on your local law and region.
If a policy point is unclear or a record appears incorrect, contact us through the support route on this page. State your account reference and the specific issue so we can respond to the right record.
These are the contact paths published on pk6 for policy and account queries. We list only routes that are visibly available — we do not invent channels, response windows, or service levels we have not confirmed.
Use the contact form in your signed-in account area for policy questions, correction requests, and data queries. Include your account reference so the right record is pulled.
The live chat option in your account is available for account-level queries including policy clarification. It is the fastest route for straightforward questions about your account status or a specific transaction.
For formal requests — such as asking what data we hold or disputing a record — email contact is available through the address listed in your account's help section. State the nature of your request in the subject line.
These four areas cover how pk6 manages the information tied to your account, your sessions, and your transactions.
We collect only the information needed to operate your account: registration details, transaction references, and session activity. bKash and Bank Transfer records are stored against your wallet history. We do not sell account data to third parties, and access is limited to the functions that require it.
Session cookies keep your login active as you move between the lobby, wallet, and game pages. They also support device continuity — switching from mobile to desktop mid-session works because your session token travels with you. Clear cookies in your browser to end a session manually.
Your account is protected by the login credentials you set. The account settings page shows the steps available to you for updating your password or linked contact details. Follow the verification instructions displayed there; they are the authoritative steps for your account.
We hold account records for as long as your account is active and for a period after closure as required by applicable policy. To ask about retention of your specific records or to request changes, use the contact form in your account and state what you are asking for clearly.
These are the questions we hear most often about how our legal terms apply to your account.
Access and eligibility depend on your local law and the region you connect from. If local law in Bangladesh permits access to online casino services for your situation, the account and data terms on this page apply to your use of pk6. We recommend reviewing your local regulations.
Open the wallet section of your signed-in account. Each deposit and withdrawal shows a transaction reference that you can match against your bKash or Bank Transfer history. If a record looks wrong, use the contact form to raise it with your account reference included.
Yes. Go to account settings and use the fields shown there to update your registered name, contact details, or login email. A verification step is displayed on that page — complete it as instructed. Most corrections process through that flow without needing to contact support separately.
We hold the information you provided at registration, your transaction history, and session activity records. To ask for a summary of what we hold about your specific account, submit a request through the contact form in your account area and describe clearly what you are asking for.
Use the contact form in your signed-in account, the live chat option, or the email address listed in your account's help section. For formal requests like data queries or correction disputes, email is the appropriate route. Include your account reference in all cases.
Records are held for as long as your account remains active. After closure, we retain data for a period as required by applicable policy. If you want to know the retention period for your specific records or request a change, contact us through the form in your account area.